Dynamic Context Modeling for Agile Case Management

Manuele Kirsch Pinheiro (1) , Irina Rychkova (1)

1 CRI - Centre de Recherche en Informatique de Paris 1

Case Management processes are characterized by their high unpredictability and, thus, cannot be handled following traditional process- or activity-centered approaches. Adaptive Case Management paradigm proposes an alternative data-centered approach for management such processes. In this paper, we elaborate on this approach and explore the role of context data in Case Management. We use the state-oriented representation of the process that allows us to incorporate the contextual information in a systematic and transparent way, leading towards agile case management.

Mots clés: business process agility; context awareness; declarative process modeling

Domaines: Ordinateur et société [cs.CY]; Autre [cs.OH]

Manuele Kirsch Pinheiro, Irina Rychkova. Dynamic Context Modeling for Agile Case Management. 2nd International Workshop on Adaptive Case Management and other non-workflow approaches to BPM (AdaptiveCM 2013), 2013, Graz, Austria. pp.144-154. ⟨hal-00873994⟩