Giorgio Bruno, Frank Dengler, Ben Jennings, Rania Khalaf, Selmin Nurcan, et al.. Key challenges for enabling agile BPM with social software.
Journal of Software Maintenance and Evolution, Wiley, 2011, 23 (4), pp.297- 326.
⟨10.1002/smr.523⟩.
⟨hal-00662067⟩