Service interruption on Monday 11 July from 12:30 to 13:00: all the sites of the CCSD (HAL, EpiSciences, SciencesConf, AureHAL) will be inaccessible (network hardware connection).
Skip to Main content Skip to Navigation
Journal articles

Key challenges for enabling agile BPM with social software

Abstract : Business Process Management is called agile when it is able to react quickly and adequately to internal and external events. Agile Business Process Management requires putting the life cycle of business processes on a new paradigm. It is advocated in this paper that social software allows us to satisfy the key requirements for enabling agile BPM by applying the four features of social software: weak ties, social production, egalitarianism and mutual service provision. Organizational and semantic integration and responsiveness (of the business processes engineering, execution and management activities) have been identified as the main requirements for implementing an agile BPM life cycle. Social software may be used in the BPM life cycle in several manners and using numerous approaches. This paper presents seven among them and then analyzes the 'support' effects between those approaches and the underlying social software features, and the three requirements for Agile BPM.
Document type :
Journal articles
Complete list of metadata
Contributor : Charlotte Hug Connect in order to contact the contributor
Submitted on : Monday, January 23, 2012 - 10:47:14 AM
Last modification on : Friday, April 29, 2022 - 10:12:48 AM

Links full text




Giorgio Bruno, Frank Dengler, Ben Jennings, Rania Khalaf, Selmin Nurcan, et al.. Key challenges for enabling agile BPM with social software. Journal of Software Maintenance and Evolution, Wiley, 2011, 23 (4), pp.297- 326. ⟨10.1002/smr.523⟩. ⟨hal-00662067⟩



Record views