Dynamic Context Modeling for Agile Case Management

Abstract : Case Management processes are characterized by their high unpredictability and, thus, cannot be handled following traditional process- or activity-centered approaches. Adaptive Case Management paradigm proposes an alternative data-centered approach for management such processes. In this paper, we elaborate on this approach and explore the role of context data in Case Management. We use the state-oriented representation of the process that allows us to incorporate the contextual information in a systematic and transparent way, leading towards agile case management.
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https://hal-paris1.archives-ouvertes.fr/hal-00873994
Contributor : Manuele Kirsch Pinheiro <>
Submitted on : Wednesday, October 16, 2013 - 8:59:21 PM
Last modification on : Wednesday, November 29, 2017 - 10:27:55 AM
Long-term archiving on : Friday, January 17, 2014 - 4:43:18 AM

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Manuele Kirsch Pinheiro, Irina Rychkova. Dynamic Context Modeling for Agile Case Management. 2nd International Workshop on Adaptive Case Management and other non-workflow approaches to BPM (AdaptiveCM 2013), 2013, Graz, Austria. pp.144-154. ⟨hal-00873994⟩

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